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Privacy Policy

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Effective Date: May 25, 2025

In compliance with the Saudi Personal Data Protection Law (PDPL), Royal Decree No. M/19 of 1442H, True Vision Contracting Company (“TVC,” “we,” “us”) is committed to safeguarding your personal data. This Privacy Policy explains how we collect, use, disclose, and protect personal data in the Kingdom of Saudi Arabia.

Personal Data We Collect

  • Identity & Contact: Name, email, phone, business address
  • Professional & Project Info: Company name, job title, project requirements
  • Technical & Usage: IP address, browser type, device data, cookies
  • Financial (if applicable): Billing details, payment references

How We Collect Data

  • You Provide Directly: When you request quotes, register, or communicate with us.
  • Automatically: Via cookies, server logs, and analytics on our website.
  • From Third Parties: Public business directories or partners, where permitted by law.

Purposes & Legal Basis

We process your data to:

  • Deliver Services: Design, fabrication, installation, and maintenance of control panels and electrical systems.
  • Communicate: Respond to inquiries, send updates, invoices, and support.
  • Comply with Law: Meet legal, tax, and safety obligations.
  • Improve & Protect: Analyze website usage, prevent fraud, and secure our network.

Legal bases under PDPL include your Consent, Contract performance, Legal obligations, and Legitimate interests.

Data Sharing

We may share data with:

  • Service Providers & Subcontractors: Under strict confidentiality.
  • Regulatory Authorities: When required by law.

We do not sell personal data to third parties.

Cross-Border Transfers

If data is transferred outside Saudi Arabia, we ensure adequate safeguards (e.g., contractual clauses) to comply with PDPL.

We are also updating our cross-border transfer section with legal approval language to stay aligned with evolving regulations.

Data Retention

Personal data is retained only as long as necessary for the purposes outlined above and to satisfy legal retention requirements. Afterward, it is securely deleted or anonymized.

Your Rights under PDPL

You may request to:

  • Access or receive copies of your data
  • Correct inaccuracies
  • Delete or restrict processing
  • Withdraw consent
  • Port your data in a structured format

Submit requests to [email protected]. We will respond per PDPL timelines.

Security Measures

We employ technical and organizational safeguards, including:

  • Encryption of sensitive data
  • Access controls and employee training
  • Regular security assessments

Cookies & Tracking

Our website uses cookies to enable core functionality, remember preferences, and analyze usage. You can manage cookies via your browser, though this may affect site performance.

Policy Updates

We may amend this policy to reflect legal or operational changes. The “Effective Date” will be updated accordingly.

Contact Us

For questions or to exercise your PDPL rights, please contact us at:

Address: Building 8059, Street 3C, Sinaiyah District, Dammam 32412, Saudi Arabia
 Email: [email protected]
 Phone: +966 50 383 8570
 Workshop: +966 53 499 1130

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Saturday - Thursday: 8:00 AM – 5:00 PM

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Building 8059, Street 3C, Sinaiyah District, Dammam, Saudi Arabia 32442

Office Location in Saudi Arabia

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